No, it won’t. When you speak to us or a debt advisor, nobody needs to know. A debt advisor will only talk to your creditors if you ask them to.
If we agree a payment arrangement with you or offer other support with your mortgage, we’ll tell you how this will affect your credit file. If you go ahead with a debt solution where you stop paying or pay less to your debts, this will be recorded on your credit file.
If you’re struggling with your mortgage payments, please call us on 0330 159 7152 to talk about the ways we can help. Don’t let worrying about your credit file stop you from getting the support you need. Phone lines are open Monday to Friday 8:00am – 8:00pm. Or find details of the debt advice organisations we work closely with on our Independent Resources page.