Can I pause or stop the monthly income payments on my lifetime mortgage?

You can stop the income payments at any time, but once we’ve stopped them they can’t be restarted. So, it’s important to be sure that you no longer require the monthly income before you ask us to do this. Interest will continue to be charged to the outstanding balance.

You’ll need to write to us and tell us that you want to stop the income payments. Your letter must be signed by all people named on the mortgage. If you’re unable to provide your signature, please call us on 0330 159 7152 so we can look at other ways for you to make your request. Phone lines are open Monday to Friday 08:30am – 6:00pm.