We’ve launched new interactive messaging services. These messages come from different telephone numbers to the ones we usually use to contact you.
- Interactive text messages will come from 07862 138270
- Interactive voice messages will come from 01756 556998
So that you’ll recognise them in future, you may want to add these numbers to your address book.
The only personal information we’ll ever ask you for in an interactive message is your date of birth. We’ll never ask you for any other personal details.
We’ll also never ask you for debit card details in an interactive message.
If you’re worried that any message that you receive isn’t from us, please call us and we’ll confirm that it’s genuine.