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Ways we can help
You could move to a lower value property with a smaller mortgage by transferring your existing mortgage with us (known as ‘porting’) or by taking out a new mortgage with a different lender. To find out if you can port your mortgage, you’ll need to check your latest mortgage offer.
Or contact us by:
- Sending us a secure message through our self-serve facility.
- Calling our customer services team on 0330 159 7152.
Phone lines are open Monday to Friday 8:30am – 6:00pm.
You’ll need to speak to one of our qualified mortgage advisors to make sure that moving your mortgage to a new property would be the right solution for you. You can make an appointment by calling us on 0330 159 7152. Phone lines are open Monday to Friday 8:00am – 8:00pm.
Important things to consider
- How much is your existing property worth and how much would a cheaper property cost? Could you afford a mortgage for the difference?
- How will you pay back the smaller mortgage? Will you convert it to repayment over the remaining (or a longer term) or do you have a repayment plan (like an investment or pension) which will pay off the smaller mortgage by the end of the term?
- The new property would need to be acceptable security for a mortgage (either with us or a new lender).
- You will need to meet eligibility criteria for a mortgage with a new lender, you may wish to seek independent financial advice to understand if this is the right option for you.